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Local (678) 872-0250
Toll Free: (866) 517-0250








Office Hours:
M-F from 8-5

For Gas Leaks & Emergencies:
Call Atlanta Gas Light
Inside Metro Atlanta
(770) 907-4231
Outside Metro Atlanta
(877) 427-4321

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September 5, 2017

Dear Valued FireSide Residential Customer,

On August 1, 2017, I agreed to transfer all of our residential natural gas customers to True Natural Gas. This transfer will be effective October 1, 2017.

We have been a heavy competitor to True Natural Gas for almost a decade now. Our two companies have battled to offer the lowest prices in Georgia and I have admired the way that they have carried themselves in such a heavily fought for environment. They have a culture of employee growth that is similar to ours and they have an attractive program that rewards customers for their loyalty. In short, they are doing all of the right things to grow their business and I think you’ll like them. True Natural Gas

The attachment to this letter is the formal notification that we are required to send you by the Georgia Public Service Commission. It spells out what your options are (and you DO have options if you so choose). Most importantly, True Natural Gas is honoring all of the commitments, pricing & terms & conditions that we have made to you so you don’t have to do anything unless you want to. Since our two companies have a long history of having the lowest prices in the industry, I feel strongly that you’ll find True Natural Gas to be your fit once you do your homework. That’s why I chose them in the first place.

This decision was very difficult but necessary in order for our customers & employees to continue to have reliable options in the wake of potential risks to our residential business. For 10 years, we have made it our mission to offer the lowest possible price to our residential gas service customers and maintain a level of integrity in terms of keeping our fees low and our service ranking high. I am very proud of our accomplishments but as I look into the future, I clearly see that FireSide is better positioned for continued value to our commercial and industrial customers and that our residential customers are better served with a company that has a clear vision of residential focus.

We have set up a “Frequently Asked Questions” page that will address most of the questions that we think you might have. If you have any additional questions or comments, please don’t hesitate to give us a call at 678.872.0250 or email me at customerservice@firesidenaturalgas.com. On behalf of our employees, it has been an honor and a privilege to serve you as our residential natural gas customer. While we will continue to serve our commercial and industrial customers moving forward, we will miss the relationship that we have developed with you over the last decade.

Kind Regards,

Mike Davis
FireSide Natural Gas, LLC.
President & Owner

 

 

Give Us a Call Today!
Local (678) 872-0250
Toll Free: (866) 517-0250

Office Hours:
M-F from 8-5

For Gas Leaks & Emergencies:
Call Atlanta Gas Light
Inside Metro Atlanta
(770) 907-4231
Outside Metro Atlanta
(877) 427-4321

Follow us on Social Media:
BBB Rating