Customer Provided Information:
The information you provide to FireSide via internet, email, telephone, in person, or through the mail will be used for the express and sole purpose of conducting business with FireSide Natural Gas to include initiating service, maintaining service, billing, and payment of your account. The payment information may include but is not limited to bank routing or transit numbers, checking account numbers, or credit card information. This information will be encrypted and stored on a secure server.
Communication with FireSide:
We reserve the right to retain a history of email and any other correspondence with the customer and to record telephone conversations in order to verify enrollment, product selection, and acknowledgment of our terms and conditions.
When you visit firesidenaturalgas.com we may send cookies to identify your browser in order to improve our service to you. We may record your IP address, time and date of contact with our website, browser type, and web request. FireSide may provide links to other websites. Once you leave our site and link to another we are not responsible for the information posted on or the privacy policies held by those sites.
FireSide Natural Gas understands the importance of keeping your personal information secure. Please rest assured knowing that your personal information is secured using industry standard Rijndael (AES) encryption. Traffic to and from our website is also secured via the use of secure certificates (TLS / SSL).